EMAIL RECEIVED FROM MALCOLM PERCIVAL, 3 APRIL 2009

Subject: PIPEX

Totally abysmal customer relations.They have probably now spent at least £100 in management/employee time not answering/resolving my problem. Answering my initially  simple call by one sensible employee could have resolved this in 2 minutes.More fool them ,but have sympathy for their shareholders.

Cordially
Malcolm Percival
Telephone Lines Ltd
304 High St
Cheltenham
Glos
GL50 3JF
UK
 
Tel (Int 44)Local rate(0)845 126 0600 or 0601 &  (0) 1242 583699
Fax (Int44)Local rate(0) 845 126 0602 &  (0) 1242 690033
 
www.telephonelines.net http://www.telephonelines.net