EMAIL REPLY TO PIPEX 123-REG: 26 July 2006

 

Hello Baz

 

We have not made a posting today involving any photographs. We have deleted one posting which had a lot of text and links to other sites but it made no difference. The message on the site says that the bandwidth has been exceeded but this is impossible since we have purchased at least five extra GB this month trying to avoid the shut down, which happens in the last week of every month with the same bandwidth error message appearing. The bandwidth indicator shows that we have used 5169.0MB. Since there must be some allowance with the package we are on (we have never been able to find out what it is) the site should still be operational.

 

Please help.

 

Regards

Alfred

 

 

 

Hi,

 

I have spoken to my colleague and he has confirmed that the issue maybe with any large files (such as photos etc) that maybe on the website.

 

You may need to delete something of a large file.

 

If you need any further help, please reply back to this email.

 

 

 

Regards,

Bhavna Shukla

123-reg Support

PIPEX

FAQ's and Support: http://www.123-reg.co.uk/support

Telephone: 0900 22 11 123 (Charged at 50p/min)

Fax: 0115 877 0213

Website: www.123-reg.co.uk

Part of the Pipex Group

www.pipex.net

This e-mail is subject to: http://www.pipex.net/disclaimer.html